FAQ

WHY SKIN BY MOSS?

All of our products are hand made in small batches to ensure freshness and prolong the shelf life. Our products are made with minimal ingredients to guarantee that you get the best for less! Our mission is to give you products that enhance your skin by using natures elements. Here we believe all skin is good skin.

ARE YOUR PRODUCTS MADE WITH PRESERVATIVES?

We love being transparent about what's in our products. I mean.. it is going on your skin. Most of our products are paraben and preservative free. However, there are a few products that require a preservative. Just be sure to check the ingredient list!

HOW LONG WILL MY PRODUCTS LAST?

The shelf life of each product varies depending on the item. Items made without preservatives tend to not last as long and we recommend using within 6 months or less. When receiving your product, just look out for a jar symbol on the packaging and it will tell exactly how long it will last!

AM I STILL ABLE TO USE MY SKIN BUTTER IF ITS MELTED?

YES! Butters will be butters & melted is NOT damaged. Product may melt during transit or in high temperatures which may cause for your butter to lose its original consistency. It will work just the same but to restore texture, simply place it in the fridge!